About Us

Mike has spent more than two decades helping brands like Pfizer, Blue Cross, and the NFL move faster and communicate smarter. His background blends strategy, creative, and operations, but what really defines his leadership at Incept is clarity. He simplifies the complex and makes innovation practical.

He was talking about AI long before it became a buzzword. Today, he helps clients use it the way it should be used—as a co-pilot, not the driver. Under his direction, Incept builds systems that amplify human insight instead of replacing it.

Mike is the one asking the hard questions. Not “What’s trending?” but “What’s working, and why?” That mindset has made him a trusted advisor to leaders across industries who want to modernize without losing what makes them human.

Jonathan’s career sits at the intersection of strategy, sales, and empathy. With a background rooted in healthcare, he has spent years helping organizations rethink how they connect with people. That same people-first mindset drives his approach at Incept.

He believes every revenue strategy should feel as personal as the message that delivers it. That’s why he builds systems that merge data, storytelling, and AI to drive growth with precision and integrity.

As the leader of Incept’s revenue operations practice, Jonathan helps clients turn marketing potential into measurable performance. Whether it’s redesigning a funnel or turning insights into action, he focuses on what lasts—results, relationships, and a smarter path forward.

Julia doesn’t just write strategies. She builds stories that move organizations forward. With more than 20 years in digital marketing, branding, and nonprofit work, she has helped clients across sectors clarify their message, align their teams, and reconnect with what makes them stand out.

She leads Incept’s strategic practice and translates goals into roadmaps that actually get followed. Julia uses AI to surface insights faster, but her real gift is knowing what to do with them. She connects customer behavior to business growth with calm, focused precision.

Her thinking is sharp, her style is collaborative, and her focus is unwavering. She helps brands find clarity in the noise and confidence in their next move.

Erik’s superpower is turning big ideas into simple, human stories. With experience across hospitality, music, and sports, he knows how to craft visuals and narratives that grab attention and hold it.

At Incept, Erik leads the creative vision by guiding content, design, and storytelling for brands that want to connect authentically. He blends intuition with data, structure with exploration, and increasingly, AI, which helps accelerate exploration without compromising imagination.

For Erik, creativity is about trust. Trust in the process, in your audience, and in the courage to sound like yourself. Under his leadership, Incept’s creative output reflects what the company stands for—bold ideas executed with precision and heart.

Alison is the calm in the chaos. She keeps projects moving, people connected, and clients confident that everything is handled. With a background coordinating largescale events for ESPN, the NHL, and MiLB, she understands precision under pressure.

At Incept, she leads client intake and internal operations. She makes sure the right people are on the right problems at the right time. She has implemented AIpowered task tools to streamline workflows, but her real strength is knowing when tech needs to step back and a human voice needs to step in.

Ask anyone on the team. Alison is the reason things run smoothly and the culture stays grounded.

Ryan approaches writing with sharp logic, curious questions, and a rhythmic flow that makes his work unmistakably human. A future law student with a deep love for language, he helps shape messaging across Incept’s web, social, and campaign channels.

He uses AI tools for brainstorming and editing but never lets them replace the craft. Every piece he delivers is tuned to Incept’s voice. It is thoughtful, clear, and never generic.

Ryan represents a new wave of writers who use AI to move faster, not lazier. He still sweats the details because words matter.

Jason is the go-to fixer. With over 20 years in custom development, WordPress, and Drupal, he can parachute into any project, assess it quickly, and get things back on track.

At Incept, he delivers fast, stable, scalable builds with zero drama. He uses AI to automate testing and bug fixes, but every decision runs through his experience and judgment.

Jason’s work is subtle by design. When a site runs flawlessly, you do not notice the developer. That is the goal. That is his craft.

Navi is Incept’s always-on, always-learning AI team member. She handles live chat, SMS, Facebook Messenger, and 24/7 call answering. Everything she does runs through one connected knowledge base that keeps getting smarter.

She is not here to replace people. She is here to make sure we never miss the moment to connect with them. Whether it is a lead coming in at 2 AM or a client question that needs routing, Navi responds instantly, and she learns from every interaction.

She is fully AI and fully transparent. Navi proves that automation, when done right, does not make things colder. It makes them faster, more thoughtful, and more human.